Union Billing System Upgrade
Union is upgrading its billing system to Sage Intacct for clearer invoices and a new self-service portal. Here's what's changing, what's staying the same, and what to expect at go-live.
Timers: Bill by the Minute, Automatically
Union's Timers feature bills pool tables, karaoke rooms, and other time-based activities automatically. See how it works and set one up in minutes.
Setting Up Guest-Led Mobile Ordering on Union
Ready to let guests order from their phones? This guide walks you through everything, from flipping on mobile ordering and setting up your menu, to what happens the moment an order is ready and how your team notifies the guest to pick it up.
How to Turn First-Time Guests Into Lifelong Regulars, Automatically
Introduce 'Status' to your venue, Union’s built-in loyalty program that automatically rewards guests for every dollar spent. Learn how to drive repeat visits with zero staff effort and get live in 5 minutes.
How to Use the AI-Driven Reporting Package
Union AI-Driven Reporting Package gives you the power to explore your data, build custom reports, and get AI-driven insights, all without submitting requests or exporting spreadsheets. This page will guide you through everything you need to know to get started, plus provide training resources and live support.
Tap to Pay on iPhone – Help Center
Tap to Pay on iPhone for Union Pocket allows you to accept in-person, contactless payments right on a compatible iPhone—from physical debit and credit cards to Apple Pay and other digital wallets—without the need for additional card readers or hardware. It’s easy, secure, and built to streamline your checkout experience.
Tap to Pay on iPhone now available with the Union Pocket Handheld POS
Tap to Pay on iPhone is now available with Union Pocket Handheld POS. Merchants can now accept in-person contactless payments – - from physical debit and credit cards to Apple Pay and other digital wallets. It's easy and secure, and no additional hardware Is needed. All you need is iPhone.
Maximizing Profits with Dual Pricing – Cash Discount or Credit Card Surcharging
Dual pricing, also known as Cash Discounting or Surcharging is one of the hottest topics in hospitality right now as businesses look for ways to increase profits and mitigate rising payment processing costs. Regardless of what strategy you choose to take, Union POS handles either method in a compliant manner through your Manager Portal.