Waitlist

Improve guest & table management
No more long lines, frustrated customers, or disorganized seating arrangements.

Guests can open their tab and order while they wait

  • Guest checks can open tabs before they are seated via QR code/NFC, allowing them to order from the bar or save desired menu items while they wait and track their place in line.
  • Staff instantly know the guest by name and any other notes that have been collected, including potentially favorite drink
  • Checks can be transferred to tables when they are ready to be seated also sharing any notes with the next server

Get hosts and servers on the same page

  • Take advantage of instant communication between staff
  • Easily assign tables, balancing server workloads
  • Streamlined seating process for a better guest experience

Notify customers when they are ready to be seated

  • Transfer guest checks right from the tablet. 
  • Trigger text notifications to customers when tables are ready.

"Guests can open a tab and order while they are waiting for their table.”

Tim Short – Owner @ Woodin Creek Kitchen & Tap

Woodin Creek in Redmond Washington uses Union Waitlist for guest management.

Customers can get in line, track their place in line, view menu, open their tabs, order for pick up at the bar and even get rewards. 

Don't settle for a subpar system that doesn't meet your needs

Schedule a demo today to see what Union can do for your business.