June 2024

Feature Release Log

We're continuing to work on moving hospitality forward. Here are the newest features and latest enhancements to our platform. Many of these features come from you all - so thank you for continuing to help us, help you.

Pre-Auth and Incremental Auth:

Pre-Auth is a feature that allows venues to pre-authorize a card for an amount. The funds will be a pending hold on a customers bank account. You can use Pre-Auth and Incremental auth together or independently of each other. Pre-Auth takes priority over incremental Auth. Learn how to enable in the video below.

Incremental Auth is a feature that allows venues to verify if a customer card has funds in increments. You can set multiple pre-auth amounts in the manager portal for Mobile transactions that check to make sure that there is enough funds on a card prior to mobile order being sent. This feature is available for venues using mobile ordering. Learn how to enable in the video below.

Labor Department Updates for Labor Versus Sales Reports:

You can now add labor departments for  FOH (Front of House), BOH (Back of House) or OTH (other) to job codes and report on salaried employees in the labor versus sales reports. We migrated jobs to OTH so please go in and update to the appropriate setting.

How to set it up: 

  1. Log into the manager portal
  2. Navigate to Labor
  3. Navigate to Jobs
  4. Edit each job if you want them to be calculated in the labor versus sales report by selecting include in LVS. This is great if you want salaried employees to report in the Labor Versus Sales 
  5. Edit the job code to be FOH (Front of House), BOH (Back of House) or OTH (other)
  6. Once the job codes are set navigate to reports → Labor versus Sales and you’ll be able to report on the job codes

Srvc Charge Removed from Printed Receipts: 

“Srvc Charge” will no longer be visible on printed receipts. We are releasing this in phases and starting with printed receipts, but are working on changes for Mobile, PAT flow and email receipts. 

Solution: We are removing the text “Svc Charge” from printed receipts

How this works: 

  1. Log into the manager portal
  2. Go to Settings
  3. Go to Receipts
  4. Toggle on “Show Service Charge Reason” 

If you want to keep the verbiage “Srvc Charge”  and the reason code here are the steps: 

  1. Go to Settings
  2. Go to Adjustments
  3. Add the pre-fix “Srvc Charge” in the Adjustment reason code 

Ticket Details/Receipts Page Updates:

We’ve added a several fields to the ticket details page. 

  1. Added a price column 
  2. Added the adjustment (Comp, spill, void, tax exempt, Discount) the amount of the item and the amount that was adjusted down
  3. Added modifiers – you can see the upcharge price now
  4. Added open at time
  5. Added closed at time
  6. Added the check name
  7. Added the number 

Payments by Revenue Center (Releasing Mid June):

We are adding a revenue center dimension to our payments report. We are adding additional fields for “Amount” and “Gratuity incld” to the payments and payments by revenue center report.

Embedded 2nd Level Modifiers (Releasing Mid June):

This great feature allows for a modifier to have it’s own modifiers associated with it. A great user case if you have a Hamburger that has side options such as fries or a side salad and you want your guests to select a dressing with side salad. 

 

To set it up: 

  1. Log into the manager portal
  2. Navigate to inventory
  3. Select item management
  4. Select the item and make sure it is a also selected as a modifier (this does not work with individual modifiers)
  5. Select which modifier groups you’d also like to show as a 2nd level modifier (these modifier groups will display when the user selects the side salad as modifier. 
  6. Now you’ll need to assign salads to the modifier group
  7. Go to menu setup
  8. Find the modifier group you’d like for it to be added
  9. Add the modifier group to the item
  10. Select “Save” and “Publish Changes to POS”
  11. The item will now have modifier options for side salad on POS and Mobile




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