We’re Redefining Hospitality From the Ground Up

Union is the venue operating system for America’s busiest bars and restaurants. We connect 1,500+ venues with 5M+ consumers and leading beverage brands through real-time consumption data, processing $2B+ in annual transactions.

While competitors sell generic POS systems with a hospitality sticker slapped on, we built something different: technology that delivers 28% higher checks, 80% faster service, and next-gen experiences where venues thrive, guests become regulars, and brands connect with consumers on-premise in entirely new ways.

The Role

Tell the stories that change how operators think about technology.

Most bar and restaurant owners see their POS as an expensive headache, something they tolerate. Your job is to show them it’s their biggest competitive advantage.

You’ll interview operators who’ve upgraded to Union and turn their stories into case studies that close deals. You’ll write emails that activate our agent referral partner network. You’ll create LinkedIn content and sales playbooks that make Union the obvious choice. You’ll track what drives referrals and signed contracts, kill what doesn’t work, and double down on what does.

Your content will directly drive revenue. You’ll see your case studies used in sales calls, your emails hit 50%+ open rates, and your work reshape how an industry thinks. You’ll leverage AI where it adds value but bring the judgment and craft that only a skilled marketer can.

What you’ll actually do:

• Interview customers and write case studies sales partners actually use
• Create email campaigns that engage our referral partner network
• Draft LinkedIn posts and design visuals in Canva that stop the scroll
• Build sales playbooks for sports bars, cocktail bars, pool halls, dive bars, and more
• Own training and enablement content for our Agent Resource Center
• Track performance against demos and closed deals, then iterate
  
  

Why You’ll Love This

You’ll work across the full B2B content stack: customer storytelling, partner enablement, product launches, thought leadership and more. Most roles trap you in one lane. This one lets you explore everything and discover what you’re exceptional at.

You’ll work directly with our CMO. No approval layers. No bureaucracy. You’ll ship content, see what works, and have complete visibility into business impact. We move fast, iterate constantly, and care about results over process.

Real autonomy. Real impact. Real growth.

You Should Apply If

• You have 2-4 years in content marketing, B2B writing, or journalism
• You’re a strong writer who can turn interviews into narratives that sell
• You can manage multiple projects independently without hand-holding
• You’re comfortable with Canva and learning new tools quickly
• You want to see direct business impact from your work
• You’re in Austin and ready to work in-office

This Role Isn’t For You If

You need three weeks to perfect one blog post. You prefer extensive guidance. You want slow, methodical projects. You need clear boundaries between work streams.

We ship multiple pieces weekly. We test. We learn. We iterate. If that sounds exhausting, this isn’t your fit. — If that sounds exhilarating, let’s talk!